Privacy Policy

Privacy Policy


When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information which helps us learn about your browser and operating system.

Email marketing (if applicable): with your permission, we may send you emails about our store, new products and other updates.


How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we regard this action as consent to our retention of this information and our use of it for the sole purpose with which it was provided.

If we ask for your personal information for a secondary reason, like marketing, we will either ask directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt in you change your mind, you may, at any time, withdraw your consent for us to contact you or to collect, use and/or disclose your information. To withdraw your consent, please contact us at [email protected] or mail us at:

SAL DE PIPA – Simple Change, LDA

Address: Rua da Igreja 3, 7830-066 Vila Nova São Bento – Serpa


We may disclose your personal information if we are required by law to do so or if you violate our Terms of Services.


In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

We recommend that you read the privacy policies of all third-party service providers so you can understand the manner in which your personal information will be handled by them.

In particular, remember that certain providers may be located in or have facilities that are located in a jurisdiction different than Ballūta or your location of purchase. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.


When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


The information you send to the site is encrypted using secure socket layer technology (SSL) via a certificate issued by Amazon Web Services.

Your credit card details are processed by Stripe, who stores credit card details with AES-256 encryption. Stripe holds the most stringent level of PCI certification available.


Here is a list of cookies that we use. By using our site, you are agree that we can use these cookies.

PHPSESSID, unique token, sessional: used to store information about your session (referrer, landing page, etc).

_ga, persistent for 2 years: used by Google Analytics to distinguish users.

_gat, persistent for 10 minutes: used by Google Analytics to throttle request rate.

cookieConsent, sessional: used to store if the visitor has closed the cookie policy message.

woocommerce_cart_hash, sessional: used to store information about the shopping cart as a whole.

woocommerce_items_in_cart, sessional: used to know when the cart data changes.

wp_woocommerce_session_, sessional: contains a unique code for each customer so that the site knows where to find the cart data in the database for each customer.

You can find out more information about how to change your browser cookie settings at


By using this site, you signify that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use this site.


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


If you would like to access, correct, amend or delete any personal information we have about you, register a complaint or simply want more information, contact our Privacy Compliance Officer at [email protected] or by mail at:

SAL DE PIPA – Simple Change, LDA

Address: Rua da Igreja 3, 7830-066 Vila Nova São Bento – Serpa